Service Description Q & A

Please make sure to always carry a valid photo ID or Passport with you.

The captain of the aircraft will pick up the passengers from the terminal waiting area approximately 10 minutes prior to departure.

You can find your travel documents in the LYGG application under “Trips” section at the bottom of the app, which opens all "Upcoming Trips". By selecting the appropriate date, you will see “Trip details” that provides all the relevant information regarding to this flight. This serves as your boarding pass.

Please make sure that your mobile device has sufficient battery for the duration of the trip to ensure access to your travel document in the LYGG App at all times.

LYGG follows the rules and regulations of each terminal, which may result in different safety and security procedures at different locations.

We recommend using the restroom facilities at the airport before boarding the aircraft for your comfort and convenience. The restroom facilities on board the aircraft are basic and designed for emergency use only.

All passengers will receive a bottle of water on the plane.

LYGG is able to provide special assistance at airports and on board aircraft. To ensure you will get the help and assistance needed, please contact LYGG Customer Service in advance Tel: +358 50 305 9654 /

If you are running late and might miss your flight, please contact LYGG customer service as soon as possible Tel: +358 50 305 9654 for further assistance and guidance.

The Airport specific information

Please choose your airport below!

Bromma Stockholm

The designated terminal for your flights at Tampere-Pirkkala Airport is Terminal 1.

Please make sure you arrive at the airport at least 15 minutes prior to your departure time.

For detailed information about parking options and public transportation, we suggest visiting Finavia's website:Here

To access a map of Tampere-Pirkkala Airport, please follow this link: Click here

The security check is carried out at Tampere-Pirkkala Airport.

You will use the Grafair Jet Center terminal that is located near the Bromma Stockholm Airport gate, approximately 300 meters from the main terminal. Grafair Flight Management AB’s address is: Flygplatsinfarten 1, 168 67 Bromma. Please make sure you arrive at the airport at least 15 minutes prior to your departure time.

For a map, please visit: this link

There is a limited security check at Bromma Airport.

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